The remote (BT2000) would not pair with the control box on my bed! I ordered a BT2000 control box ($ 125.00) Hopefully this will pair with the new remote! 425-681-2812
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BedTech compatible remote controls for the following adjustable bases:
Overall rating: 4.2 / 5 from 76 reviews.
The remote (BT2000) would not pair with the control box on my bed! I ordered a BT2000 control box ($ 125.00) Hopefully this will pair with the new remote! 425-681-2812
Michael O. 2/5 Verified
New BT2000 remote would not pair with my bed control box ! I ordered aBT2000 control box($125). I would like the $50 discount go towards the price of the control box I ordered. Thank you.
Michael O. 2/5 Verified
Can someone please answer the phone? The new romote we ordered won't charge, we called twice spoke to the AI assistant and asked for a call back per Bed Tech's rules, but have not gotten a call or email back.
Eloy G. 1/5 Verified
So glad they still make this remote as I’ve had the original for a while now and I’m still loving my bed tech bed.
Laura Y. 5/5 Verified
I have a chronic pain condition called Complex Regional Pain Syndrome. I live with 24/7 various levels of pain. This has been my life since 2007. Having the adjustable bed has been a huge blessing. When I lost the remote that came with my bed I was devastated. I’ve been to pain drs and still no improvement. The remote has given me a chance to get the right incline to get some relief. Thank you so much.
Melissa H. 4/5 Verified
Great person on the phone was able to help us order new remote. Ours was lost. Shipping was extremely fast. Arrived 4 days after our call.
Jean H. 5/5 Verified
Needed to replace our older remotes, I noticed it was harder to press the buttons. Ordering was super easy and clear. The remotes arrived within a week! One suggestion though, put in a little note on how to sinc it . It was easy enough from a YouTube video.
Clayton J. 5/5 Verified
Not sure didnt pare, control box maybe bad ordered new one for BX5 bed
Andrew F. 3/5 Verified
The remote works well and tech support was very helpful.
Marcia R. 5/5 Verified
Great remote.
Steven S. 5/5 Verified
Bed Tech was an awesome company to work with. They sent my order quickly and went over and above to help me with my replacement remote. I am very impressed with this company.
Denise M. 5/5 Verified
Your description on your website was totally wrong and does not work with my bed. I have called your customer service representative to get this returned and all I am getting is a bunch of BS from him. I need this returned and I need a new and accurate remote. I will never buy anything from you folks again this is just horrible.
Phyllis A. 1/5 Verified
I can't get the remote to sync with my bed. I called the support line and the AI said someone would call me back in 24 hours but no one ever did.
Biolife D. 1/5 Verified
I am requesting a refund for the BedTek replacement remote I purchased because it failed to pair with my bed and could not be used. I carefully followed the provided pairing instructions exactly as directed and attempted the process at least four to five separate times without success. Despite troubleshooting and repeated attempts, the remote never connected properly, making the replacement unusable for its intended purpose.
Althea W. 1/5 Verified
Working well so far. Instructions for syncing new device were easy to follow.
Julie F. 4/5 Verified
The remote synced perfectly. I may need to get a second one to have at each side of the bed (his and hers).😊
Tracy G. 5/5 Verified
Thanks for the part
Scott L. 5/5 Verified
It will not charge and I’ve reached out to Customer Service twice now with no response. I just spent $140 for a remote that will not turn on. I am seeking guidance.
Lisa M. 1/5 Verified
The remote does not pair with our bed. We tried everything! There were no instructions and were very disappointed.
David M. 1/5 Verified
Nice to have a working remote.
Jill M. 5/5 Verified
Spent 2 hrs trying to link it up with bed frame following ALL instructions from AI and tech support. Called main # support 4-5 times with no answer or call back. There were no instructions that came with the remote. Frustrating to say the least. Remote and bed both have power and work fine. Can't link.
Stephen G. 1/5 Verified
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Gil B. 5/5 Verified
Works great
Connie M. 5/5 Verified
Put batteries in. Held the blue button down along with the two on remote. It beeped and worked. So simple!
Cathy H. 5/5 Verified
In the shipping box, please include "reminder" that remote needs to be "paired" with bed + include instructions on how to pair remote. That would be very helpful. Remote does not automatically "pair" with bed, so initially thought remote was defective. Fortunately, we retained bed instruction manual ... also, in BedTech Owner's Manual, Troubleshooting "Symptoms & Solutions", does not include "pairing"remote with bed as a possible issue with remote not working.
Thomas L. 4/5 Verified
I lost the remote, which for us is a need rather than a convenience. Customer support was very helpful and expedited the replacement. Thank you!
Maria D. 5/5 Verified
Inherited a bed but the remote didnt work. Ordered a new one and it worked great!
Barbara F. 5/5 Verified
Fast shipping, great remote!
Jennifer H. 5/5 Verified
to be honest, I haven't tried my new remote, but the service was excellent - the lady who I ordered from- responded to every email, was super helpful Morgan Sarten | E-Commerce Manager E: morgan@bedtech.com P: 480-454-6519 BedTech
Angela W. 5/5 Verified
This may be a great remote, I do not know it yet. When my niece was trying to get it working, she found the original remote.
Julia W. 3/5 Verified
Super easy to program worked perfectly
John H. 5/5 Verified
Our first remote had been dropped a few times and was shorting out and worked when it wanted too. The new replacement remote paired great and now we have our night vibes back.
Frtederick C. 5/5 Verified
Good support. I used texted support and recieved easy instructions to palr the new remote to my bed
Carolyn S. 5/5 Verified
Kind of expensive, but I had to have one and no one else sells them
Richard N. 5/5 Verified
Working great just took a few seconds to pair to the bed.
Richard B. 5/5 Verified
Great experience. Fast customer Svc when you email them. I got my remote, I got the diy manual and para pin para poon. lol all working like a dream. TYSM !!! 🥰🥰🥰
Lourdes D. 5/5 Verified
Awesome customer service!!!
Leonardo V. 5/5 Verified
I looked up the instructions to sync and the remote works great.
Kristen M. 5/5 Verified
Fast shipping and easy to program.
Pat R. 5/5 Verified
Received my new remote in a timely manner and it works perfectly
Victor L. 5/5 Verified