Reviews

Verified Customer Reviews

Customer Reviews

Overall rating: 4.2 / 5 from 455 reviews.

Customer photo review of Saatva Headboard Brackets

Brackets are of good quality! Assembly was easy. I had to drill new holes in headboard only because I adjusted my base to the highest setting for maximum storage underneath. Definitely recommend! The only issue was the salesperson said the brackets were included with the bed but they weren’t.

Saatva Headboard Brackets

Customer photo review of Legs

The bed is off the floor now that the new leg is on and fits perfectly

Legs

Customer photo review of Upholstered Platform

Solid and sturdy, this frame provides a great foundation without the need for box spring. Folds up and legs unscrew for easy transitions.

Upholstered Platform

Customer photo review of Saatva Headboard Brackets

The box came half-open. I'm hoping all of the necessary pieces are there!

Saatva Headboard Brackets

Customer video review of Upholstered Platform

I am absolutely delirious with my last purchase… The platform that the Bed is on I got from Bed Tech and it was worth $299.00! I thought I included some pictures but instead I sent you a video. That’s my pride and joy now!

Upholstered Platform

Customer video review of Saatva Headboard Brackets

With the brackets attached and every bolt tightened my headboard is so wobbly it sways back and forth likes it’s not even attached to anything. What a waste of money and time. Very dissatisfied and disappointed

Saatva Headboard Brackets

Customer photo review of Headboard Brackets

I was pleased with the speedy response to my order. It only took a couple of days to arrive. The brackets are made of sturdy steel. I admit I looked at Amazon for something less expensive, but with this bed setting like a lid on top of the bed frame that creates a real complication. The brackets are functional and well thought out. Referencing the photo, I needed to cut the top of the brackets where they mount to the headboard due to interference. That required a grinder, so there’s that. I do not like that it takes three connections to get to the headboard; that is an opportunity for weakness. The headboard is held securely enough for now.

Headboard Brackets

Customer photo review of Upholstered Platform

Exactly what I needed. Fit perfectly. It replaced my box spring and frame, and the height was perfect. Very happy with it.

Upholstered Platform

Customer photo review of Thread™ Microplush + Bamboo Sheets

Don’t deliver sheets with many threads, some up to over a ft. long hanging on. Seam on pillows should be finished. Don’t bother sending a coupon, instead tighten up your quality control.

Thread™ Microplush + Bamboo Sheets

Customer photo review of Upholstered Platform

Headboard brackets for this are terrible. Umusable. Unable to get to work. Purchased the BEdtech x series queen upholstered platform bed at mancinis. No directions.

Upholstered Platform

Customer photo review of Control Box

I ordered and installed box… remote will not pair. I am still waiting on a response/ resolution. I have communicated via text for the last 3 days but it takes several hours for the communication to progress. Had this been an actual conversation with the person this should have been resolved in a 10-15 minute conversation. Still unable to adjust bed and resolution is send us more money

Control Box

Customer photo review of Headboard Brackets

There is no way to secure head board to frame. Bad design. No notice of this defect when ordering. How do I return this frame? Original box is cut up.

Headboard Brackets

Customer photo review of Legs

Works Perfectly!! Thank you so much. 😊

Legs

Customer photo review of Headboard Brackets

Thank you so much for your help. I recently purchased another bed and after going to three different stores chose the one that carries bed tech. I felt it was so much better than the other ones I saw. Thank you again for your customer service people. Teri Turquand

Headboard Brackets

Customer video review of Massage Motor

Is it ordering fast shipping?

Massage Motor

Customer photo review of Remote Controls

The remote (BT2000) would not pair with the control box on my bed! I ordered a BT2000 control box ($ 125.00) Hopefully this will pair with the new remote! 425-681-2812

Remote Controls

Customer photo review of Remote Controls

New BT2000 remote would not pair with my bed control box ! I ordered aBT2000 control box($125). I would like the $50 discount go towards the price of the control box I ordered. Thank you.

Remote Controls

Customer photo review of 4 Inch Legs

So much better at this height. I am so glad I contacted your company. It was really easy to change the legs. Thank you Teri

4 Inch Legs

Customer photo review of Headboard Brackets

Tell us how to return for correct bracket or take that $50 and send me the correct bracket. Thank you

Headboard Brackets

Customer photo review of Headboard Brackets

The bracket does not fit bed. You can not talk to a real person and no body calls back. Buddy Mock

Headboard Brackets

Customer photo review of Remote Controls

Can someone please answer the phone? The new romote we ordered won't charge, we called twice spoke to the AI assistant and asked for a call back per Bed Tech's rules, but have not gotten a call or email back.

Remote Controls

Customer photo review of 8 Inch Legs

Great product and company to deal with.

8 Inch Legs

Customer photo review of Foot Retainer Bar

Love it work great had to relocate the holders

Foot Retainer Bar

Customer photo review of Blue Ice™ Cool Tech Curve Pillow

Both my husband and I have been struggling his side sleepers because her next get jammed up and we wind up not getting a good nights sleep. We discovered your pillows recently when we went to Salt Lake City to visit our daughter and she had them on her guest bed so we finally ordered one. It’s amazing! Now I need to order a second one for me!!!!

Blue Ice™ Cool Tech Curve Pillow

Customer photo review of Quiet Comfort™ Mattress Protector

I highly recommend this mattress protector. It’s easy to put on mattress, light weight and truly protects the mattress.

Quiet Comfort™ Mattress Protector

Customer photo review of BTX4 Adjustable Bed

Sheets are super silky feeling. Bed is amazing

BTX4 Adjustable Bed

Customer photo review of Remote Controls

So glad they still make this remote as I’ve had the original for a while now and I’m still loving my bed tech bed.

Remote Controls

Customer photo review of Blue Ice™ Cool Tech Curve Pillow

While shopping for a mattress, a showroom used the blue ice pillow for simulating my sleep, so I bought one from the store. It is the perfect firmness for me as I’m a side sleeper. I then realized I spend a lot of time at another home in a different state, so I ordered one from Bed Tech rather than carrying it back and forth and it was delivered today. It only took a few days and it was fast and easy.

Blue Ice™ Cool Tech Curve Pillow

Customer photo review of Headboard Brackets

The brackets were likely in good shape, but they are the wrong brackets for my bed type. Specifically, the wrong size of bolt for my bed. This is the second kind I’ve tried, so I’ll likely just brace my headboard and call it good. I’m tired of trying.

Headboard Brackets

Customer photo review of Quiet Comfort™ Mattress Protector

We absolutely love this mattress protector. It is completely waterproof and protects anything underneath it. It also stretches just like a regular fitted sheet so it’s very easy to remove. You can also put a lot of stuff underneath it as you can see we have a side rail pillow, plus a pregnancy pillow on the other side with plenty of room despair. Comfortable to lie on too unlike many others we tried before m. We have one on our bed and have two now for our son‘s bed. It really came in handy once we started potty training! ⭐️⭐️⭐️⭐️⭐️

Quiet Comfort™ Mattress Protector

Customer photo review of Remote Controls

I have a chronic pain condition called Complex Regional Pain Syndrome. I live with 24/7 various levels of pain. This has been my life since 2007. Having the adjustable bed has been a huge blessing. When I lost the remote that came with my bed I was devastated. I’ve been to pain drs and still no improvement. The remote has given me a chance to get the right incline to get some relief. Thank you so much.

Remote Controls

Customer photo review of Foot Retainer Bar

They sent me the wrong style of foot retainer. The retainer I received does not match the picture advertised on their website. Save yourself time and money and avoid buying from this company.

Foot Retainer Bar

Customer photo review of 4 Inch Legs

Received item quickly and worked perfectly to raise our adjustable bed frame.

4 Inch Legs

Customer photo review of Copper Bliss Pillow

The best pillow I've ever owned. Since I've been using it I have not had any neck or mid back issues. I sleep like a baby. It had great support and very firm.

Copper Bliss Pillow

Customer photo review of Blue Ice™ Cool Tech Pillow

My bf loves his new pillow. He says it keeps his head cool at night and the medium has the right amount of firmness.

Blue Ice™ Cool Tech Pillow

Customer Testimonials

  • Peggy N.

    “BedTech mattresses and mattress protection products are great! We have enjoyed selling these quality brands for years in our retail store.”

  • AJ

    “Easy setup. So comfortable. Back pain is gone now that I have a good mattress.”

  • Alan P.

    “The only thing better than these mattresses are the people selling them. Great customer service!”

  • Carl O.

    “Completely satisfied and pleasantly surprised by the quality of the mattress!”

  • Courtney T.

    “I’m obsessed with this bed. I have slept SO good every night since I got it delivered. It says it’s a plush bed but it’s still firm! I love a firm mattress and when I was trying this out in store, I was really hesitant by the name, but it’s the PERFECT bed.”