FAQ

Mattress FAQs

Which mattress is best suited for me?

The ideal mattress depends on your personal preference. For enhanced support, our hybrid options are recommended, while the other mattresses provides a contouring feel with a memory comfort layer.

What defines a hybrid mattress?

A hybrid mattress combines innerspring coils with multiple foam layers to cater to various sleep styles and preferences. They offer superior support and can alleviate pressure points in the hips, back, and shoulders.

What mattress size is suitable for me?

The best mattress size depends on factors like room size and sleeping arrangements. A Split Head King is popular, allowing both partners to control their head section when paired with an adjustable base.

How should I determine the softness or firmness of my mattress?

The choice between soft and firm is subjective. Mattress feel isn't limited to these categories, with various options available based on sleep style and preference. Typically, plush options are favored by side sleepers or those with back pain, while back or stomach sleepers prefer a firmer mattress.

Do I need a mattress protector?

Yes, we strongly recommend using a mattress protector to safeguard your investment from spills, stains, and dust mites. Using a mattress protector is also essential to maintain the risk-free sleep trial and mattress warranty.

Will my mattress be delivered in a box?

Yes, all BedTech mattresses are compressed and rolled into a box for convenient transport to your bedroom. Setting up is easy – simply open your mattress and allow it to decompress for 24 hours before use.

Is a box spring foundation necessary for my mattress?

No, all BedTech mattresses are designed to work with any flat foundation without requiring a box spring. Simply place your base directly on an adjustable base, flat frame, or BedTech metal base.

Can I use an adjustable bed base with my mattress?

Certainly, all BedTech mattresses are crafted to be compatible with adjustable bed bases for optimal comfort.

How long can I expect my mattress to last?

Typically, mattresses have a lifespan of 7-10 years, though various factors influence their longevity. To enhance your mattress's durability, we recommend using a mattress protector.

Adjustable Base FAQs

Are BedTech sheets compatible with Adjustable Beds?

Yes. All BedTech sheets have an elastic corner band to help keep the fitted sheet tight. This also helps prevent the fitted sheet from popping off or loosening.

Are Adjustable Beds easy to assemble?

Yes, with the help of another person, BedTech adjustable bases are easy to assemble. There are downloadable owner's manuals available as well as helpful setup videos, too.

Are Adjustable Beds returnable?

No. Adjustable beds are considered final sale and non-returnable or exchangeable.

What kind of warranty comes with an Adjustable Bed?

BedTech offers a 20-Year Limited Warranty, with 2-Years of full coverage, for all adjustable bed bases.

How does an Adjustable Base ship?

Power Base-only Orders:

  • Palletized on a custom-built pallet and shipped via common carrier freight.
  • The carrier will be assigned at the time of pickup, and a BOL/PRO tracking label will be issued.
  • The carrier will contact the phone number on the order to schedule delivery within a four-hour window.

Orders with Mattress, Power Base, and/or Bedding:

  • Items may be combined and shipped together on a custom-built pallet via common carrier freight.
  • The carrier will be assigned at the time of pickup, and a BOL/PRO tracking label will be issued.
  • The carrier will contact the phone number on the order to schedule delivery within a four-hour window.
  • In some cases, bedding items may ship separately via ground package delivery, fulfilled by either UPS or FedEx, depending on your location.

Does BedTech offer in-home setup services?

No, unfortunately not at this time.

What is the maximum lifting capacity of an Adjustable Bed?

All BedTech adjustable bed bases have a maximum lifting capacity of 850lbs.

Can I use an adjustable bed base with my mattress?

Certainly, all BedTech mattresses are crafted to be compatible with adjustable bed bases for optimal comfort.